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IN HOUSE PROPERTY MANAGEMENT

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You get the rents, We do the rest

No need to deal with Toilets, Tenants and Repairs on your own

when you partner with us!

Urban REI is our in-house property management company. As investors ourselves, we understand that the key to a successful investment property is excellent property management.

 

To provide excellent property management, we have to provide excellent customer service, not only to our investors but our tenants too. According to a Zillow survey, 68% of tenants indicated the primary reason that they move is bad customer service. Our Account Manager model provides a system in which we provide personal service and allows for relationship building with all our tenants. Not only does this model provide excellent service to our tenants, but it makes our investors happy, too. When you come aboard with us, a direct account manager is assigned to you.

 

Full Service

Dedicated Customer Service

Full Transparency

Consulting

Benefits of Urban REI

  • Full-Service Property Management

  • Account Manager model that provides superior customer service

  • 24/7 Online account access

  • Family Owned & Operated - Licensed in the State of Illinois

  • Direct Deposit for Owners - Credit Card acceptance for Tenants

  • Account Draft acceptance for Tenants

  • Dedicated Customer Service with Monthly Calls to Owners

  • Reduced deferred maintenance costs

  • Timely rent increases as market changes

  • Free Financial Education offered for Tenants

Other features:

  • Pre-negotiated low maintenance pricing with our vendors

  • Discounted monthly management rate for homes purchased through Urban REI

  • Property inspections

  • Routine drive-by checkups

  • Detailed move-out reports

  • Full transparency in everything we do

  • Exceptional online marketing with high-res photos using a wide-angle lens, creative marketing copy and syndication to multiple sites